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What to do in a gas emergency - Smell gas / gas leak
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We are the UK’s largest gas distribution network, bringing gas to 11 million homes and businesses. We manage a network of more than 82,000 miles of pipes, most of them underground, which transport gas throughout the North West, West Midlands, East Midlands, East of England and North London.
Work started at the end of August and is being carried out in Lancaster Avenue, Jubilee Avenue, Cranmer Court, and Queens Road.
There is no need to book an appointment, just turn up and speak to the team.
The project is part of a £123million investment this year, which will see more than 395km of pipes upgraded across the East of England.
Work starts on Monday 12 October and is expected to last 11 weeks, until Monday 21 December
Over 67,000 calls to the national gas emergency number reported of a smell of gas within the North West in 2025
