Cromer community invited to public event on major gas pipe upgrade

    23 Jun 2026 Events

    Media contacts

    Simon Hutchinson

    mail [email protected]

    Telephone 0797 404 7450

    • Public event taking place on Thursday 25 June between 10am and 12pm.
    • Opportunity for residents in the Mill Road area to learn more about essential gas work taking place in the town.
    • Work scheduled for completion by Friday 4 September.

    Residents and business owners in the Mill Road area of Cromer are invited to attend a public event organised by Cadent, the UK’s largest gas distribution network, to learn more about essential gas works taking place in the town.

    The event will give everyone the opportunity to learn more about the necessity for the project and the traffic management in effect to deliver these vital upgrades.

    Between 10am and 12pm on Thursday 25 June, customer teams from Cadent will have a gazebo set up in the car park of Cabell Park Sports Ground (Cromer Town FC), Mill Road, Cromer, NR27 0BL, for people to call at and learn more about the project.

    A man in an orange 'Cadent' vest holds an ID card, smiling warmly at a woman at her door. The scene conveys a friendly, professional visit.

    There is no need to book an appointment, just turn up and speak to the team.

    The scheme involves the decommissioning of current metallic gas pipes which were originally installed in the 1930s and replacing them with 1,200 metres of tough new pipes which will last for decades, future proofing the local network.

    The project is part of a £123million investment this year, which will see more than 395km of gas pipes upgraded across the East of England.

    Work got underway in mid-May, but due to the location of the gas pipe in the second phase of the work, a road closure will need to be used to ensure the safety of engineers working in the carriageway. A diversion route will be in operation, but access remains available for residents in the work zone.

    Following consultation with Norfolk County Council, Cadent has agreed to carry out this essential work over a 17-week period with a completion date of Friday 4 September.

    Gas stays ON for the duration of work. The only interruption to supply will be to properties that take a direct feed from the pipes being replaced. Supply to these properties will be disconnected for a short while, as the property gets connected to the new pipe. Advance notice will be given, and more information will be provided to these properties.

    If you smell gas, always ring the National Gas Emergency Service immediately on 0800 111 999*, day or night. Do not assume it is related to this work; it may not be and needs to be checked.

    Cadent

    Cadent is the UK’s largest gas distribution network with a 200-year legacy. We are in a unique position to build on strong foundations whilst encouraging the curiosity to think differently and the courage to embrace change. Day to day we continue to operate, maintain and innovate the UK’s largest gas network, transporting gas safely and protecting people in an emergency. Our skilled engineers and specialists remain committed to the communities we serve, working day and night to ensure gas reaches 11 million homes from Cumbria to North London and the Welsh Borders to East Anglia, to keep your energy flowing.

    Future of Gas:

    Here at Cadent we support the Government’s plans to reach Net Zero by 2050. That means we’re backing the introduction of hydrogen as a low carbon alternative to natural gas for the future. We know people love the controllability of gas and, with our network already in place, it makes sense to switch to the lower carbon alternative offered by hydrogen, which we believe can keep homes and businesses warm for generations to come.

    Cadent manages the national gas emergency service free phone line on behalf of the gas industry - 0800 111 999*

    Cadent Gas Ltd is owned by a consortium of global investors.

    *All calls are recorded and may be monitored.

    uat
    Go to current incident
    0!

    Incidents

    Telephone Icon - Contact Us

    Smell Gas?

    *
    Aa Accessibility
    Test environment