Through a range of approaches, we aim to fund the repair, replacement, and servicing of gas pipework and essential appliances for those who need it the most. This also includes crucial carbon monoxide safety checks for customers who have called us following their carbon monoxide alarm sounding.
We ensure our engineers and frontline employees are equipped with the skills and resources to assist customers in vulnerable situations with their specific needs and requirements, which helps to build trust as well as high levels of customer satisfaction.
The foundation of our ways of working is to provide a safe and reliable network and we continue to provide positive experiences for our customers.
